Te whiwhinga mahi | The Opportunity

Te Whatu Ora Tairawhiti values the work done by our administration workforce to enable the best patient outcomes through collaborative working across our clinical and non-clinical teams.

Te Ara Tiaki Pakeke, Healthy Ageing service has been established to work in collaboration with older people, their whanau, health stakeholders, and the wider community to enable older people to get access to health services and supports which enable them to “live well, age well and have a respectful end of life in age-friendly communities”. This administration role reports directly to the Service Manager and is critical to the functioning of the service.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

This is a permanent full-time role, 40 hours per week Monday – Friday based in the Te Ara Tiaki Pakeke office, located on the Gisborne Hospital Campus

Key functions of the role include reception duties, referral receiving and entry, ACC claim identification, communicating across internal and community stakeholders, scheduling meetings and taking minutes, and general administrative duties.

This role provides an exciting opportunity to make a real difference to the lives of older people in Tairawhiti. 

The remuneration range for this role is $70,970 - $78,397 and is covered by the collective agreement: PSA Clerical

Position Description - Administrator

About the You

The successful candidate will be passionate about enabling the delivery of the highest possible standards of healthcare for older people in our community. You will enjoy working as part of a team supporting skilled health professionals to deliver on the aspirations of the service.  .

Do you have excellent administration, customer service and interpersonal skills with the motivation to excel in all things you do?

Do you thrive in a busy, demanding environment while continuing to find opportunities to grow? This could be the perfect job for you!

The ideal applicant should possess

• Minimum of one year experience in a hospital-based administration role
• Proven knowledge of all Windows-based applications (MS Outlook, Word, Excel)
• Excellent oral and written communication skills
• Ability to work within a multi-disciplinary team
• Proven organisational skills and attention to detail
• Excellent time management skills, including the ability to prioritise appropriately
• Ability to work effectively under pressure and meet deadlines
• A positive attitude to go the extra mile to assist others
• Competency with Te Ao Māori, Tikanga, and Te Reo Māori or a commitment to starting your journey and taking ownership of your learning and growth
• Experience in projects / initiatives which give effect to Te Tiriti principals and frameworks, and the application of Mātauranga Māori and Kaupapa Māori approaches, particularly as they apply in healthcare settings.
• A 'can do" attitude
• Ability to navigate and welcome change as the service continues to grow and develop 
• Ability to engage with different team members, patients and whanau
• High trust and reliability   

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click “apply now.”  All applications must be submitted through our online careers portal.

If you have any questions about the role, please contact Korine Stairs Korine.Stairs@tdh.org.nz

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.