Te Whatu Ora Health New Zealand (Nelson Marlborough) formerly NMDHB

• Fixed term, part-time position working 30 hours a fortnight
• Do you have a passion for solving problems and helping people?
• Do you have excellent communication and customer service skills?
• Varied, challenging and interesting work
  

Ngā mōhiohio e pā ana ki tēnei mahi (About this position)

We are looking for an experienced administrator with excellent customer service skills to help staff our busy Enquiries Desk and Call Centre at Nelson Hospital.  

You - ll be based at our Enquiries Desk working 8.00AM to 1.30PM, Monday, Wednesdays and Fridays. However, it will be important that you have the flexibility to work additional hours across the enquiries desk and call centre when covering staff leave and illness.

This diverse role would suit someone who enjoys helping people and the challenge of working under pressure while maintaining a calm and welcoming presence.

Ko wai he kaitono tōtika? (Who is an appropriate applicant?)

You will be the type of person who is always willing to go the extra mile to deliver excellent customer service. You will a clear and confident communicator and will manage the demands of the role by being highly organised and efficient.

You will be confident in the use of Microsoft applications.

Other key qualities for success in this role include:

• A professional and positive can-do attitude
• Well-presented, reliable and resilient
• Attention to detail
• Flexibility to provide relief cover, sometimes at short notice.
  

The successful candidate must be eligible to work in New Zealand or hold a valid NZ work visa at the time of applying.

Te Whatu Ora staff must have completed their primary course of two NZ approved COVID-19 vaccinations.

Ā mātou rōpū (About our team)

Te Whatu Ora (Nelson Marlborough) is the main health provider for Te Tau Ihu, the top of the south. With nearly 3000 employees, we are Nelson and Marlborough - s largest employer, which means the opportunities here are endless. Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community. Our work can be challenging, but we are up for it. We have a great team and we work hard to make a difference. We value integrity, innovation, respect and teamwork. 

Ētahi atu mōhiohio (More Information)

https://www.youtube.com/channel/UC34XErxkHJ5YAn59o6SrhnA

Ngā huanga o tēnei mahi (The benefits of this position) 

In this role you will be able to apply your administration and customer service skills to make a real difference to people - s lives. At Nelson Marlborough Health we do great work and we need a great team to help us deliver.

Nelson Tasman is a place of stunning natural landscapes - lakes, mountains, rivers, native bush and beaches. The region is known for its relaxed lifestyle and year round dry and sunny days.  Find out more at https://www.nelsontasman.nz/

Me pēhea ahau e tono ai? (How do I apply?)

For general enquiries please contact our recruitment team on vacancies@nmdhb.govt.nz or 03 539 5748.

For role specific information please contact Laureen McLean, Team Leader - Call Centre, Laureen.McLean@nmdhb.govt.nz

Apply now, it - s easy. Please fill in our online application form and include a cover letter explaining your interest in this position.

https://nmdhb.careercentre.net.nz

Ref: N23-345

Applications close: Open until filled. Applications will be reviewed as they are received, so we encourage you to apply early.

Te Whatu Ora strongly endorses Te Tiriti o Waitangi.

We believe that to achieve equity in health outcomes for Māori we need a workforce reflective of the population it serves. We strongly encourage applications from candidates who identify as Māori and we recruit for cultural competence.  

He waka eke noa. We are all in this together.