• Permanent, full-time Patient Flow Facilitator, based at Auckland City Hospital
• Open to candidates with no clinical background/experience – on the job training
• Great staff benefits and remuneration with opportunity to earn penal rates

Te whiwhinga mahi | The Opportunity

The Patient Flow team are at the heart of our improvement journey to achieve efficient & safe patient flow through our hospital.

We are looking for a motivated individual with the skills needed to identify and resolve potential causes of delays to support the timely, safe transition of patients between wards and hospitals. You will be creative in your ability to problem solve while working collaboratively with your team members. 

The successful applicant appointed to this Patient Flow Facilitator role, will be responsible for managing acute, elective, inter-district, clinic and day stay flow; forecasting bed demand based on bookings for elective surgery and plans provided by bookers and schedulers, managing the priorities provided by the production co-ordinators or Operating Room Co-ordinators. This role has strong relationships with other Health Districts and private hospitals regarding transfer of patients.

For those looking for a career in health, this role provides an in-depth window into how hospitals work and is also a great opportunity for you to build a network across our health system 

Full on the job training will be provided.

Please note this is a fully rostered position with a requirement to be available to work weekend and night shifts.

For further details, please refer to the position description here.

If you have further questions about the role, please contact Max Langlands, Hospital Operations Manager via maxlang@adhb.govt.nz
(please note: applications sent directly to this address will not be accepted – please apply via the careers website).

Nga Pūkenga Motuhake | Important Skills

You will have the following skills to succeed in this role:

• Able to quickly build rapport and trust with others
• Admin and clerical experience
• Flexible thinker able to manage competing priorities
• Enjoys working as part of a close-knit team
• Excellent communication and interpersonal skills
• Attention to detail, as well as great organisation skills
• Experience or exposure to other hospital information systems will give you a distinct advantage

He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff, services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland.

For more information on what we offer, please click here.

Click here to view details about our recruitment process

Me pēhea te tuku tono | How to apply

Please submit your application online, outlining your experience and motivation to apply to this role.

If you have any queries about accessibility, or technical issues with the online process, or require information in an accessible format, please Aaron Chamberlain - Recruitment Consultant at AaronChamb@adhb.govt.nz or at +6421849376 to discuss how we can best support your application. Please note, CVs sent to this email will not be considered, please apply online via the Careers website.

Ko wai mātou | Our Organisation

We are Te Whatu Ora Te Toka Tumai Auckland. We provide health and disability services to more than half a million people living in central Auckland, regional services for Northland and greater Auckland, and specialist national services for the whole of New Zealand. Our main sites are Auckland City Hospital, Greenlane Clinical Centre and Starship Children’s Hospital, located in central Auckland.

We are part of Te Whatu Ora – Health New Zealand, the overarching organisation for New Zealand’s national health service. Te Whatu Ora leads the day-to-day running of the health system, with functions delivered at local, district, regional and national levels.

We are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.