Oracle Business Support & Integration Analyst
Where you’ll be working: Hamilton
The details: Permanent Full-time - 40 Hours per week (1.0 FTE)
- Be part of the national transformation in Health
- Use your passion for technology to support a vital health service in your community
Te whiwhinga mahi | The Opportunity
We are looking for an experienced individual to join the team that provides front-line application and integration support to over 2,000 users within Te Whatu Ora, Waikato. The FPIM Oracle solution is our ERP system supporting Finance, Procurement and Supply Chain functions (FPIM). With your knowledge and expertise, you’ll be analysing requests from business users to resolve system issues and make ongoing improvements to the solution in line with business needs. This involves reviewing data to detect errors or exceptions, identifying resolutions and implementing appropriate corrections.
This is a very hands-on role and has the opportunity to combine analytical thinking with technical skills required to develop and support the system configurations and enhancements. You will be comfortable working with business users to determine the most appropriate configurations that cater to their requirements. You’ll also need to be someone that actively looks for improvement opportunities that help enable the business processes to be as efficient and effective as they can be.
You will be responsible for monitoring system activities as well as providing first line resolution for any Te Whatu Ora, Waikato process or data anomalies. You will also be responsible for ensuring that any changes to the system are appropriately designed and tested, as well as support documentation updates for the solution enhancements or changes.
Click here to view the position description.
(Please note position descriptions can only be viewed on the Te Whatu Ora - Waikato website.)
Mō tātou Ratonga | About our Service
This is a great opportunity to join a large Supply Chain function that supports the delivery of health services for our community within a 24/7 environment.
Mōu | About you
Being systems focused and organised, you will always be one step ahead and looking for ways to get more from the system. As a critical thinker you will support the finance and supply chain teams resolve system challenges and propose improvements. You will have a sound understanding of ERP systems with a relevant tertiary qualification and/or work experience.
Required skills & experience you will need to be considered for this role:
Applicable tertiary or professional qualification in Information Systems or 5+ years’ experience in lieu of such qualification
3+ years in a technical support role for an ERP system in addition to an Information Systems qualification or 5+ years in a technical support role for an ERP system if no relevant education qualification
Expertise in information management practices
Functional knowledge of finance, procurement and supply chain ERP system
Competency in data analysis
If you are looking for a new and challenging role and want to make a tangible difference to one of Waikato’s largest organisations, then this might the opportunity for you.
Ko wai mātou | Our Organisation
Te iwi Ngakaunui – People at Heart
Whakamana – Give and earn respect
Whakaronga – Listen to me; Talk to me
Mauri Pai – Fair play
Whakapakari – Growing the good
Kotahitanga – Stronger together
It is not very often something happens that is big; like, really big. Big to the point that it will touch the lives of every single person in the country. That is what we are talking about here. The provision of Health in Aotearoa New Zealand, and how its run is about to change in a big way.
Te Whatu Ora - Health New Zealand and Te Aka Whai Ora - Māori Health Authority will together shape the delivery of Health services in Aotearoa New Zealand for generations to come, and will form the core of a modern and integrated service looking after the needs of all our Whānau.
We are dedicated to achieving health equity for Māori and other priority populations. We are a Crown entity and an active partner in Te Tiriti o Waitangi. Te Whatu Ora – Health New Zealand is guided by Te Tiriti o Waitangi and is committed to upholding the articles.
Here at Te Whatu Ora – Health New Zealand, Waikato we have a team of 8,000 working across the Waikato where everyone plays a vital role in the care of our patients – directly or non-directly. Our vision is Healthy People. Excellent Care.
We are a values-based and inclusive organisation that is committed to deliver the best health outcomes for our total population. Reflecting the population we serve is an important part of the care we deliver to the community. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply. We proactively develop pathways that maximise opportunity for Māori and encourage Māori to apply.
Me pēhea te tuku tono | How to apply
Please apply directly online, applications are not able to be accepted via email.
For any queries about the role please contact Rachael.Devey@waikatodhb.health.nz
Closing date: 7 June 2023
A national Vaccination Policy which includes COVID19 is under development. In the interim, a Health and Safety Risk Assessment against the requirements of the role will apply to unvaccinated candidates and employees and appropriate risk mitigation (e.g. extra PPE, RAT testing) may be taken as a result. Please note that when a Vaccination Policy is introduced it will apply to this role and need to be supported.
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