Ko wai mātou - About us

Whakarongorau Aotearoa has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa.

Our 12 clinical teams and support services are based across contact centres in Auckland, Wellington, Christchurch, and from their homes across Aotearoa.

We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.

Through our 30+ services we connected with over 2.7 million individual people last year (to 30 June 2022.)

We use our healthy imagination to solve big problems by understanding the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up.

• Fancy a change of scene? Support communities in need from home
• Get paid per hour, plus penal rates for overnight and weekend shifts
• Gain professional development in the dynamic Tele-health sector

We are recruiting experienced Registered Nurses and Paramedics who have a current APC to join our Healthline whānau. We have options for you, whether you're looking to serve communities across New Zealand while working from the comfort of your home or prefer the social and buzz around you, there are opportunities to work from one of our Auckland, Wellington, or Christchurch offices.

Mō tēnei tūranga - About the role

You'll be welcomed into a dynamic, specialist team, working rostered shifts 24/7. Evenings, overnights, and weekends are especially needed, and penal rates apply. You will be required to work a minimum of 0.6 FTE (24 hours per week).

Tele-health is an evolving and dynamic area of the health sector. We use advanced technology and decision support software in conjunction with the ability to upload images to enhance the tele-triage experience. This is a unique opportunity to utilise your clinical expertise, education and communication skills, in the innovative area of tele-health. You will have full support, training, supervision and coaching from our clinical leaders.

Our communities are diverse, and if you are passionate about serving your community, then with the help of our Language & Ethnicity call matching technologies, you will have a direct impact and opportunity to provide tailored phone based clinical support.

Mōu ake - About you

• Registered Nurse with a current practising certificate (NZRGON, Dip.CpN or BHS Nursing) or Registered Paramedic with a current practising certificate
• Great listening and communication skills and confidence with technology
• Focus on outcomes, planning, and service delivery
• Connecting in with our priority communities is essential and a high degree of cultural awareness and empathy is required.  Korero Māori or talanoa in Pasifika languages is also highly desirable
• Eligible to work in New Zealand

Ō mātou uara - Our values 

E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them:

• Do the right thing - Mahia te mea tika
• Motivated by quality - Hihiri e te kounga
• Passion for better - Ngākau nui ki te pai ake
• Shoulder to Shoulder - Pokohiwi ki Pokohiwi

To tatou tikanga - Our culture

Our staff are passionate people, each driven to contribute to better health outcomes, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.

Whakarongorau Aotearoa's commitment to understanding and improving mana taurite (equal status) starts with the understanding of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.

To ensure we are as connected and as engaged as we can be with the people we help, nearly 20% of our workforce identify as Māori and 22% as Pasifika.