Mō Tātou – About Us

Situated in the sunny eastern coast of New Zealand's North Island, the Bay of Plenty really is just that, offering vast golden sand beaches, bush clad mountains, lush farmlands and more. Its pleasant climate means that the area has become a favourite for holiday makers, retirees and those looking for a different lifestyle outside of the main cities.

Te Whatu Ora - Health New Zealand, Hauora a Toi Bay of Plenty is spread across a vast geographical area and centred across two hospitals based in Tauranga and Whakatāne.  We serve a population of approximately 259,000 for the major population centres of Tauranga, Katikati, Te Puke, Whakatāne, Kawerau and Ōpōtiki.  Te Whatu Ora Hauora a Toi Bay of Plenty is one of the Bay of Plenty's largest employers with over 4000 staff.

He Kōrero mō te tūranga - About the Role

Can you work flexible hours including weekends? Do you have a passion for customer service? This could be you!

This demanding and challenging opportunity is to provide administration support to the Maternity Department and administration staff within this service and within the scheduling team.

This role includes but is not limited to reception work on the Maternity ward and general administration tasks. You will be required to respond effectively to general enquires and maintain good relationships with clinical and non-clinical staff and most importantly, patients.

This role requires the successful applicant to be prepared to work flexible hours Monday to Sunday to meet department requirements and be willing to adapt to change as the service grows.

Please note the required shifts would be on a 2-week roster:
Week 1 Thursday and Friday 6:30am to 3:00pm & Saturday and Sunday 2:30pm to 11:00pm
Week 2 Wednesday, Thursday and Friday 2:30pm to 11:00pm

He korero mōu - About You

The successful applicant must be a proven team player with a ‘can do' attitude, a willingness to work innovatively and find solutions, alongside the ability to communicate effectively with patients, families and clinical staff.

Hauora a Toi Bay of Plenty are searching for someone who can demonstrate well-developed computer skills and practice excellent time management. Your friendly disposition, responsiveness and personal commitment to professional excellence will ensure you can deliver the great service that is important to success in this role.

A working knowledge within a hospital environment and patient management system would be desirable but full training will be provided.

Ko o tatou painga – Our Benefits

• In-house professional development
• Flexible working practices (e.g. We support work life balance and flexible work arrangements whenever possible)
• Highly rewarding role and opportunity to make a difference!
• Be a valued member of a multidisciplinary team
• Subsidised onsite hospital gym membership
• Free flu vaccinations
• Free onsite parking
• Discounts (with local businesses)

Ngā uarātanga ō ā mātou mahi – Our Values

At Te Whatu Ora Hauora a Toi Bay of Plenty we recruit for our Manaakitanga CARE values. Why do we do this? Because values-based teams deliver better care.

Our manaakitanga CARE values (Compassion, All-one-team, Responsive and Excellence) support each of us to make a difference every day in the things we do and say. Therefore, it's important that when recruiting, we recruit new colleagues who live by our CARE values.

Te Whatu Ora Hauora a Toi Bay of Plenty are committed to improving Māori health outcomes and achieving health equity for Māori through Te Tiriti o Waitangi obligations. It is essential you demonstrate an awareness of Māori indigenous rights and current issues in relation to health and health equity.

Me pēhea te tuku tono - How to Apply

You can view the position description below and to apply for the role please click “APPLY NOW.” For tracking and reporting purposes, all applications must be submitted through our online career's portal.

Due to this position having contact with children and Te Whatu Ora Hauora a Toi Bay of Plenty commitment to child protection, you will be subject to ‘safety checks' under the Children's Act at the time of hire and thereafter as per the relevant legislation.

It is desirable that new employees of Te Whatu Ora are fully vaccinated against COVID-19, which includes two doses of an approved vaccine. If you are unable to receive a COVID-19 vaccine for any reason, please indicate this in your application so we can discuss this with you further.