About Us

Canopy Cancer Care is part of Canopy Healthcare – a vertically integrated healthcare provider. Canopy Cancer Care is an innovative private cancer clinic with a strong brand reputation that is growing in the market. Excellence in patient care is at the centre of everything we do.  Our vision is to deliver world class care, delivered locally.

The Canopy team is passionate about providing the highest standards of care to optimise patient outcomes and provide them with the support they need throughout their cancer journey. For more information please visit www.canopyhealthcare.co.nz or www.canopycancercare.co.nz.

About this role

Mostly based at the Mercy Hospital site in Epsom, with the option of working at our other Auckland sites some days. This role is a full-time role (40 hours per week), working Monday to Friday within business hours.

As the patient liaison for any queries relating to financial information (including cost estimates and insurance), your main responsibilities include delivering efficient timely responses to patient queries, liaising with insurers and internal stakeholders, and reviewing and updating capture charges before they are sent to the Finance team.

The successful candidate will need to navigate our specialised Patient Management System as well as our Finance software.  The ability to pick up computer systems quickly and be adaptable to new workflow processes will be the key to your success in this role. Experience using MYOB Advanced is ideal, however not essential as training will be provided.

The successful candidate will have:

• Administrative or customer service experience in the healthcare industry
• The ability to work autonomously
• The ability to build strong relationships with insurers, and other internal stakeholders
• Exceptional written and oral communication skills
• Strong time management and prioritisation skills

Benefits include:

• Supportive and collaborative team environment
• Work/life balance 
• Additional annual leave benefits, healthcare benefits and more