• Whangarei Hospital, Northland
• Permanent part-time position (0.8 FTE) working 64 hours per fortnight

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As a Call Centre Administration Clerk, you will play a vital role in ensuring the smooth operation of our Patient Administration Services Department. This is a multi-tasked role in a fast-paced environment, requiring exceptional time management skills and the ability to work to deadlines while maintaining a high level of accuracy.

This role primarily involves working Thursday through Sunday, main duties are answering and transferring calls on the hospital switchboard for Te Whatu Ora, as well as providing support in our Emergency Department.

About the Location

For more information on living and working in Northland, click here

About you

We are seeking an individual who can consistently deliver high-quality work under pressure, while being able to work independently and quickly adapt to new processes and systems. Whilst not essential, prior health or hospital related experience is desirable.

• Current NZ Drivers Licence
• Completion of NCEA L3
• Good working knowledge of Microsoft office programs
• Have the basic clerical skills to adequately carry out the tasks outlined in the Job Description
• Problem solving ability for complex calls / customers
• Computer literate and basic typing skills

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by 22nd April 2025. If you have any questions about the role, please contact Olivia Matthews at NL-jobs@tewhatuora.govt.nz.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.